fct Faculdade de
Ciências e Tecnologia
da Universidade Nova de lisboa


Research and Development Unit for Mechanical and Industrial Engineering


Projects > Tourist Companion
Tourist Companion

Tourist Companion is a GeoGamification platform for Tourism agents which helps them to improve their customer support services to the tourists. The platform will be provided as an integrated service in COLLAB multimedia contact center. The purpose of the service is to lead the tourists to have richer experiences and more supported motivations.

Start date:01 Sep 2015
End date:30 Jun 2017
Main researcher:António Grilo, Assistant Professor
Research group:Systems Engineering and Management
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Projeto Estratégico PEst-OE/EME/UI0667/2014